LP3B

Trusted Seller
Watches sold with Buyer Protection: 2995

4,7 out of 5 stars  |  Reviews: 2113

Detailed explanation of ratings 

 4,8 Shipping
 4,8 Item description
 4,7 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Jourdan Bolivar from on 26. February 2024


Corniche ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer was accommodating, I am based in Panama (Central America) So I had to change address in order for the item to be delivered. Response time was ok. every 48 hours. But overall good experience and I love the watch.

Dealer's comment:

Hello, We are not responsible for Chrono24's policy which does not want us to deliver to Panama, therefore you are depriving us of stars for a fact which does not arise from our store but from the Chrono24 platform. Thank you nevertheless for your recommendation and your positive feedback. Sincerely.

Review by Junichiro F. from on 21. January 2024


Spinnaker ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello thank you for your recommandation despite the fact that it was difficult to explain to you that our packing devices were not set up to read Japanese writing. Thank you for translating your address to us. Best regards.

Review by BSK from on 26. December 2023


Diesel ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was like expected, nice, and as described from the seller. Perfect X-mas gift to my nephew! But there was an unnecessary delay in the delivering. I responded to an email from Chrono24, asking if I would like to add more details to the order before shipping. But the shipping company didn't received it in time. Have I been told. But considering the Time of the year; X-mas, the extra amount of packages/parcels, I'm happy, no harm done, I got the watch in time before X-mas😊

Order canceled

Review by Ionut C. from on 17. November 2023


Edox ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by D B. from on 16. October 2023


Thomas Earnshaw ...

Buyer recommends this dealer

Communication

Buyer's comment:

Transaction failed. Don’t know what happened

Dealer's comment:

Hello we do not received payment in time, please do it again. Best regards

Order canceled

Review by Aleksi K. from on 16. January 2023


Cerruti ...

Communication

Buyer's comment:

-

Dealer's comment:

Hello, We are sincerely sorry that the carrier did not respect its delivery commitments. Sincerely, Lucie from customer service

Review by Kg R. from on 12. September 2022


Frederique Constant ...

Shipping
Item description
Communication

Buyer's comment:

Product van was niet geheel compleet. Klacht naar volle tevredenheid opgelost

Review by Michel L. from on 11. August 2022


Frederique Constant ...

Shipping
Item description
Communication

Buyer's comment:

La montre ne fonctionnait pas, le contenu du coffret n’a pas été vérifié, il manquait le poinçon pour le réglage de la montre, et il n’y avait qu’un élément de la boucle. Très déçu

Dealer's comment:

Bonjour, nous vous présentons toutes nos excuses pour ce désagrément. Nos montres sont pourtant vérifiées avant chaque envoi. Sachez que nous faisons notre maximum pour satisfaire nos clients. Nous avons fait tout notre possible pour vous accompagner par téléphone avant et pendant l'achat de la montre. Cordialement, Lucie

Order canceled

Review by joseph p. from on 01. August 2022


OceanX ...

Communication

Buyer's comment:

Commande annulé car la montre n’était plus disponible

Review by jacques s. from on 01. June 2022


March LA.B ...

Shipping
Item description
Communication

Buyer's comment:

Montre avec boitier taché sur tout son pourtour ! Cette montre est neuve donc aucun contrôle avant envoi.

Review by Myo Tint T. from on 01. June 2022


Sevenfriday ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch has sore.

Review by Max F. from on 16. May 2022


The Citizen ...

Shipping
Item description
Communication

Buyer's comment:

Erreurs multiples dans l’envoi qui a été envoyé avec un retard trop important. Aucune coopération avec le vendeur malgré de nombreux appels téléphoniques. Ai du faire appel à Chrono24 pour résoudre la situation. Vendeur à éviter absolument.

Review by Crom S. from on 09. May 2022


Ferro & Company ...

Shipping
Item description
Communication

Buyer's comment:

Pedí un reloj y me llegó otro modelo. He tenido que ir personalmente a Correo a devolver el pedido y perder una mañana de trabajo, en vez de enviarme ellos a una empresa de mensajería a recoger el paquete que habían enviado por error.

Review by Maximilian Z. from on 09. May 2022


Autodromo ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

It took the seller a couple of days to send off the watch. The watch was advertised as new and unworn, but the plastic wrapping was not on the watch anymore (the watch didn't have signs of wear). Also the original Autodromo branded cardboard box that houses the item was torn.

Review by Naser A. from on 23. March 2022


D1 Milano ...

Shipping
Item description
Communication

Buyer's comment:

Watch was described as new, received new, with box and tags.. however, one item was missing from the box while the catalogue shows that this item was supposed to be included. Decent price and value for the watch but I wasn’t satisfied with the delivered item. Sold it immediately.

Review by MAJED A. from on 07. March 2022


Cerruti ...

Shipping
Item description
Communication

Buyer's comment:

The shipping is high priced for standard The dealer emails were only in French

Dealer's comment:

Hello, all of our exchanges on chrono24 have been made in English. Those mails that you are talking about are send by our main web site, who is French. We take into account your dissatisfaction and do our best to modify it

Review by Miguel C. from on 28. February 2022


Avi-8 ...

Shipping
Item description
Communication

Buyer's comment:

I ordered a watch with a transparent, clear glass. The watch I received had a dark, smoked glass. The vendor said sorry, this is the new model.

Review by A.K from on 23. February 2022


Undone ...

Shipping
Item description
Communication

Buyer's comment:

the seller sent me the watch, there was an issue with it, one of the hands fell down, I got it fixed and eventually the seller refunded me part of the purchase price for getting the watch fixed, it took a while to refund, but at least the seller did a refund. seller said that the watch was not broken when they sent it. I'm sure that the seller is a good seller based on all the other reviews I saw, but maybe this watch was not a lucky one.

Review by Xavier C. from on 03. January 2022


Frederique Constant ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bel article à prix compétitif. J'aurais voulu mettre 5 étoiles, mais : - Délai d'expédition non respecté (colis envoyé 8 jours après payement), - Ecrin Frédérique Constant forcé/endommagé, ce qui m'a empêché d'en faire un cadeau. Je recommanderai malgré tout ce vendeur que j'estime de bonne foi.

Review by Tariq D. from on 20. December 2021


D1 Milano ...

Shipping
Item description
Communication

Buyer's comment:

Item with signs affecting rose gold bezel in two spots which ruined the beauty of the watch

Review by felix d. from on 15. November 2021


Yema ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Zusätzliches Armband was auf den Bildern gezeigt wurde (als Fullset beschrieben) war nicht im Lieferumfang enthalten. Armband auf mein Handgelenk anzupassen wurde angefragt: Die Antwort war: ja gerne, machen wir , kein Problem, aber als die Uhr dann da war war nichts angepasst und kein Glied entfernt. Ebenfalls war ein Kratzer / Microswirl auf dem Gehäuse- bei einer neuen Uhr ein No-Go, Alles in Allem nicht wirklich schlecht aber mit Sicherheit verbesserungsfähig. Weiterempfehlung : Jein

Order canceled

Review by Laszlo B. from on 09. September 2021


Citizen ...

Buyer recommends this dealer

Communication

Buyer's comment:

Unfortunately, the deal did not come together. The seller is not very active and informative. The watch was not in stock it was not marked in the ad and delivery and purchase for more than 30 days.

Review by Fernando A. from on 08. September 2021


Roamer ...

Shipping
Item description
Communication

Buyer's comment:

Leider wurde die Uhr nich so schön verpackt. Auf diese Weise kann sie zerkratzt und musste noch darüberhinaus noch weitere Gespräche mit dem Händler durchführen, die lange gedauert haben und am Ende hat sich gelöst, mit Schwierigkeiten aber.

Dealer's comment:

Hallo, vielen Dank für Ihre Kommentare und wir berücksichtigen dies, um den zukünftigen Austausch zu verbessern und mögliche Streitigkeiten beizulegen. Danke für Ihren Beitrag

Review by Emil V. from on 31. August 2021


Undone ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Oscar from on 13. July 2021


Frederique Constant ...

Shipping
Item description
Communication

Buyer's comment:

I received the watch within a week, but it did not work. It turned out to be the battery wich I had to change at my local watchmaker for about 17 euro. I wrote to the seller as soon as I received the watch telling him it didn’t work but I got no answer. I also wrote a message after returning from the local watchmaker saying that I’d like to be compensated for the cost of batterychange but again I received no answer. That is some really bad communication in my opinion.

Review by Fabio B. from on 05. July 2021


Undone ...

Shipping
Item description
Communication

Buyer's comment:

Avevo acquistato un orologio, arrivato completamente diverso. Ho chiesto di non fare il rimborso per ottenere comunque l'orologio giusto, ma mi ha detto che non sapeva quando poteva averlo. Quindi penso che abbia cercato di rifilarmi un altro per venderlo se non aveva neppure quello richiesto. Non mi è piaciuto. Cmq tutto bene sono stato rimborsato grazie

Dealer's comment:

Ciao, stai certo che non è affatto così. questo è un errore di zonizzazione da parte del nostro centro logistico. Ci scusiamo per il rimborso, è semplicemente una mancanza di comprensione tra di noi. Cordiali saluti

Review by Alexey K. from on 14. June 2021


Frederique Constant ...

Shipping
Item description
Communication

Buyer's comment:

Delivery was fast, but the dealer didn't send charger with smartwatch, and watch itself was uncharged! Communication is slow, only once a day, so Ihadto wait for replies quite long. Dealer Promised to send charger couple days ago, but nothing happened yet. I'm unsatisfied

Dealer's comment:

Hello,we are sorry to see that you are not satisfied, however, as for the charger as I told you by message this one will be shipped to you asap. Best regards

Review by Privat from on 07. June 2021


The Citizen ...

Shipping
Item description
Communication

Buyer's comment:

Garantiekarte nicht ausgefüllt. Keine Antwort auf dbzgl. Rückfrage.

Review by Max F. from on 17. May 2021


Zeppelin ...

Shipping
Item description
Communication

Buyer's comment:

The watch was shipped to the wrong name and the pickup point refused to release it to me. Automated email correspondence from the seller was in French, making it difficult to track the status of the order. Seller didn’t seem to understand the problem when I asked for help about the wrong shipping address. They ignored my points and replied with unhelpful information, leaving me to solve the problem on my own. I think their English wasn’t very good.

Dealer's comment:

As we told you, we have sent the package on your behalf. There was a problem transferring the package between the French and Swedish postal services. I also informed you or was waiting for you the parcel and also gave a link giving you access to the parcel tracking in English. Enjoy your watch.

Review by York E. from on 26. March 2021


Spinnaker ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was listed as brand new, but when it arrived it was obvious that it had been worn, the band showed significant evidence of wear. Thankfully the watch itself was in perfect condition, otherwise I would have sent it back. They should have listed the watch as used but good condition, I was expecting a brand new watch based on the listing. Shipping took a significant amount of time but the watch was well and safely packaged. I would recommend, but ask for pictures of the strap