Cool Watch Co., Limited
4,9 out of 5 stars | Reviews: 114
Detailed explanation of ratings
| 4,9 | Shipping |
|---|---|
| 4,9 | Item description |
| 5,0 | Communication |
Here's what buyers are saying about this dealer
Review by HB from on 11. April 2024
Rolex Rolex (2024 Full Set) Daytona Everose Gold Black Oysterflex
Buyer recommends this dealer
Dealer's comment:
Thank you so much for your support! It is definitely also our pleasure to be serving you!
Older than 30 days
Review by Caroline S. from on 10. March 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Bought a classy watch from a classy, responsive, accurate and Great Service company. I give 10 out of 5 stars ! Well done !
Dealer's comment:
Thank you so much for your appreciation! It was also our pleasure to provide a satisfactory service to our buyers!
Order canceled
Review by 勝強 劉. from on 05. March 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much! Hope to be serving you again in the future.
Order canceled
Review by Buyer from on 02. March 2024
Franck Muller ...
Buyer recommends this dealer
Buyer's comment:
This is a top class, honest and high integrity dealer. Will do business again!
Dealer's comment:
Thank you so much for your recognition! It means a lot to our team and definitely make us proud. Hope to be serving you again in the future!
Review by W. L. from on 20. February 2024
Franck Muller ...
Buyer recommends this dealer
Buyer's comment:
Very responsive dealer. Item was delivered in just 24 hourz
Dealer's comment:
Thank you for your kind words! We're glad you're happy with our services and look forward to serving you again!
Order canceled
Review by Kwan Yip L. from on 29. January 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much and we are delighted to have your appreciation even tough the sale did not proceed.
Review by Peter Li from on 14. January 2024
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
十分好的經銷商！
Dealer's comment:
非常感謝！期望有機會再為您服務！
Review by Hugh B. from on 13. January 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Straight forward, simple and accurate communication. Everything delivered as agreed. Overall a great service, this is my second purchase from this seller and I would highly recommend them to others.
Dealer's comment:
Thank you so much for your kind words! We truly appreciate your positive comments and support!
Review by Ragi B. from on 10. January 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent service, everything went very smooth. The shipping and packaging was top, the watch received is brand new.
Dealer's comment:
Thank you for your positive feedback! We are glad that you enjoyed purchasing form us and look forward to serving you again!
Order canceled
Review by Say Tiong N. from on 09. January 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for your appreciation!
Review by Anna L. from on 28. December 2023
Franck Muller ...
Buyer recommends this dealer
Buyer's comment:
I highly recommend this dealer to anyone! The watch I purchased was exactly as advertised, the shipping was very fast and dealer communication was prompt and very clear. Great and stress free shopping experience overall!
Dealer's comment:
Thank you very much for your kind words. Glad that you had a satisfied shopping experience with us!
Review by Jan B. from on 25. December 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for spending time on this and appreciate your 5 star rating!
Review by Tony c from on 07. December 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much, we are grateful for your appreciation and look forward to serving you again in the future!
Review by Jason J. from on 26. November 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
Audrey and Lawrence were extremely helpful and very fast with responses. Watch was held up in customs and they helped me get that sorted quickly. Super fast shipping and all around excellent service. Thank you!
Dealer's comment:
Thank you very much for your kind words! It is always our pleasure to assist :)
Review by Annie from on 15. November 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for your appreciation!
Order canceled
Review by 宥騰 劉. from on 19. October 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
處理速度快速
Dealer's comment:
感謝您的評價, 希望我們有機會再為您服務
Order canceled
Review by Boswell C. from on 08. September 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for your appreciation !
Review by Gayane B. from on 20. August 2023
Hublot ...
Buyer recommends this dealer
Buyer's comment:
Thank you for my beautiful watch
Dealer's comment:
Our pleasure! And thank you so much for sharing us a picture of it on your wrist! :)
Review by Laurent B. from on 19. June 2023
Vacheron Constantin ...
Buyer recommends this dealer
Buyer's comment:
Everything delivered in good order following easy communication.
Dealer's comment:
Thank you very much for sharing your positive review about us. Hope to see you again in the future!
Review by Marco from on 15. June 2023
Longines ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for your rating! Hope you enjoy your new watch:)
Review by Michael M. from on 09. June 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
The negotiations took longer than expected due to restrictions in the Philippines when sending money abroad. However, the whole team was patient and assisted me all the way. I got the watch and it is so beautiful. My wife will surely love it! Thank u team.
Dealer's comment:
Thank you so much for your appreciation! It is also our pleasure to best assist and finally made this deal happened. Most importantly, for sure your loved one will love and enjoy this precious present from you!
Review by Michael from on 28. May 2023
Longines ...
Buyer recommends this dealer
Buyer's comment:
Thank you for the smooth transaction.
Dealer's comment:
Thank you so much for your appreciation !:)
Review by DB from on 22. May 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Audrey from Cool Watch Co was great.
Dealer's comment:
Thank you very much for your appreciation! It was our pleasure to assist your first purchase through the platform.
Order canceled
Review by Mark W. from on 22. May 2023
Longines ...
Buyer recommends this dealer
Buyer's comment:
Purchased the watch ,whilst paying through my bank and verifying the transaction, received an email to say do not pay as watch had been sold some days prior. But the payment had gone through however Aurdrey at cool watch co did apologize for the mistake and did not accept the payment, but stil a worry . Money now back in my bank
Dealer's comment:
Thank you very much for your feedback and much appreciate for your rating on our communication. On the other hand, once again, we are so sorry about the incident. The watch was sold on Chrono24 the day before, payment was verifying for the other buyer by the platform while the system still automatically accepted your order. Our team has also communicated to the platform about this to prevent happening again. If there is another stock coming in, we will let you know immediately.
Review by James C. from on 08. May 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
As a new sign up to Chrono24, I was pretty wary of which sellers I could trust. The reviews and ratings are super important to look at before you make a decision on who to select. I chanced upon Cool Watch Co and started a conversation with Audrey. Her replies were prompt and friendly and she is always ready to answer any questions I may have. My Datejust 41 arrived in less than a week! The first thing I did after receiving the watch was to visit the Rolex Service Centre. They confirmed that the watch was authentic and there were no issues with the watch. In a nutshell, Cool Watch Co is a dealer you can and you should trust.
Dealer's comment:
Thank you so much for your kindness to write us this very nice review! It definitely motivates us a lot! Happy buyer, happy seller here:)
Review by Eric P. from on 26. April 2023
Blancpain ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for taking time to give us your 5 star rating!
Order canceled
Review by Federico F. from on 25. April 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for your appreciation!
Review by Keith L. from on 19. April 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you so much for your 5 star rating, much appreciated!
Review by Flash L. from on 27. March 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Very responsive and smooth trade.
Dealer's comment:
Thank you so much for your support and taking time to give us a review!
Order canceled
Review by Victor from on 27. March 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent communication Fair pricing Trustworthy
Dealer's comment:
Thank you so much for your appreciation !
Buyer's comment:
This is the third watch I have bought from the Cool Watch Co. and I will no doubt be back in the future. Great service!!