Watches Management
5,0 out of 5 stars | Reviews: 662
Detailed explanation of ratings
| 5,0 | Shipping |
|---|---|
| 4,9 | Item description |
| 5,0 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Cedric V. from on 16. June 2023
Tudor ...
Buyer recommends this dealer
Review by Joaquim P. from on 04. April 2023
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Las imagenes me parecieron mejores que la realidad, el reloj funciona exacto pero la alarma se dispara 15 minutos antes.
Dealer's comment:
Thank you Mr Joaquim for your feedback and waiting to see you soon again, we greet you always cordially.
Review by Shuichi F. from on 15. March 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
サービスダイヤルであることが商品説明に記載がなく、購入したが、現物を見てキャンセルしました。キャンセルたいかは迅速で助かりました。
Dealer's comment:
Thank you Mr Shuichi for your feedback!
Review by P V from on 07. December 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
After I received the watch, I noticed that the bracelet was moving a bit stiff. I asked about it and was told that it was re-conditioned, which was a plausible explanation in my view. Next day, however, I discovered that it was a completely different bracelet and endlink set altogether than what was shown in the photos of the ad. I asked about that and the owner called me and explained that they indeed changed the bracelet for a better one, but hadn't updated the photos. The bracelet that I got seems correct in terms of the engraved codes and date that is closer to the watch's production year than the one advertised, so I have a good watch now. I must remark though, that these kind of issues get me spooked and are not helping with building trust, which is everything in vintage watch collecting.
Dealer's comment:
Thank you Mr. Pim for your feedback and for your shown professionalism. We regret not having updated the photographs of our ad in time, but the important thing is that now you have a wonderful watch on your wrist which will give you many satisfactions in the future. We will try our best to avoid this kind of mistake and we will treasure for sure your words. We always remain at your disposal for anything else and waiting to see you soon, we wish you all the best.
Review by Thomas U. from on 08. July 2022
Breitling ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you dear Mr Thomas and see you to the next occasion. Kind regards from all of us!
Review by Ulrich H. from on 10. May 2022
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you Mr Ulrich....... And see you soon for a next occasion!
Review by Stefan from on 28. March 2022
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
Die Kommunikation war super, die Reaktionszeit auf Rückfragen sehr schnell und freundlich. Leider war die neue Uhr in einer alten und schlechten Originalverpackung Die Uhr und der Rest des Sets war offensichtlich neuwertig. Bei der Rückfrage wurde mir ein zweite, ebenfalls gebrauchte Verpackung und zusätzliche eine schöne original Reisebox von Hersteller übersandt. Weshalb die neuen Uhr in einer Verpackung mit erheblichen Gebrauchsspuren war, konnte nicht schlüssig geklärt werden. Schade, trotz toller Kommunikation, schneller Reaktion bleibt hier der super Eindruck nicht uneingeschränkt. Würde vermutlich wieder kaufen, aber mehr nachfragen und zusätzliche Fotos anfordern.
Dealer's comment:
Mr Stefan is absolutely right, and the service box delivered by Patek Philippe was not up to par of the new watch as he received.
Review by Norio H. from on 14. March 2022
Rolex ...
Buyer's comment:
購入に当たり、過小申告書を作成して、日本税関を欺く行為を行い、それが顧客の為になると、間違った考えを持っている店舗です。今後、このような事が無い様にクロノ24からの強い指導をお願いします。
Dealer's comment:
Mr Norio, our shop does not want to deceive anyone, and if we have shipped the watch to you with an invoice of shipment with a lower price it was just to facilitate you as a customer to not to pay too many expenses of taxes. Exactly, as we did always to you with your previous purchase and our previous shipment, where you before stated that Iyou was very satisfied with all of this (TC-3292908). In any case, from today onwards, we follow your advice and we ship all of our watches in your Country at the full price so the customer can pay all full taxes.
Review by Titti R. from on 26. February 2022
Breitling ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you Mrs. Titti and waiting to hear you again soon always a cordial greeting from our shop
Review by Stewart N. from on 22. February 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Nice product,fast shipping
Dealer's comment:
Thank you Mr Ngai....... and see you to the next occasion!
Review by Elie M. from on 21. February 2022
Rolex ...
Buyer's comment:
Produit malheureusement altéré, indec repeint.
Dealer's comment:
Mr Elie we absolutely disagree with you, as we are 1,000% certain that the watch's tritium indices are his originals of the epoch - never retouched or retritium - but we respect your decision.
Review by Wai Man H. from on 05. December 2021
Tudor ...
Buyer recommends this dealer
Buyer's comment:
Good
Dealer's comment:
well
Order canceled
Review by Alexander K. from on 03. December 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you Mr Alexander! Hope to see you soon for another occasion and, in the meantime, always a cordial greeting from our Shop.
Review by Patrick S. from on 25. October 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you mr. Patrick.
Order canceled
Review by Nunzio A. from on 11. February 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Grazie sempre a Lei Sig Nunzio...... e alla prossima occasione!
Review by Dave D. from on 31. January 2021
IWC ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thanks Mr Dave.
Review by Ralf S. from on 01. January 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Swift response, prompt delivery. Watch in great condition. Not exactly in line with specs, but all good. Can recommend.
Dealer's comment:
Thanks Mr Ralf ..... and also following your advice we will always try to improve.
Review by JEAN PHILIPPE P. from on 16. November 2020
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Dirk E. from on 21. October 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you Mr Dirk and for the future we will always try to improve ourselves
Review by Nicolai D. from on 02. September 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
I acquired a Rolex watch, which unfortunately had flaws above what i would expect. I highlighted this for the Seller who immediately took the watch back and refunded me the full amount. The communication was excellent through both at acquisition and return and the delivery was extremely swift.
Dealer's comment:
Thanks Mr Nicolai
Review by Arne K. from on 19. May 2020
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Tugay O. from on 06. April 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Marc H. from on 01. April 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Jennie J. from on 03. March 2020
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Martinus d. from on 14. February 2020
Fortis ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Christophe F. from on 23. January 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Bonjour, Pour vérifier la qualité de la montre, je l’ai envoyée chez Rolex, j’attends leur retour pour confirmer le paiement au vendeur. Je vous tiendrais au courant pour valider le transfert. Bien à vous,
Review by Antonio M. from on 09. December 2019
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Antonio M. from on 09. December 2019
Girard Perregaux ...
Buyer recommends this dealer
Buyer's comment:
-
Review by sandro g. from on 02. December 2019
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
.
Review by Norbert V. from on 19. November 2019
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Der Zustand der Uhr und ihre Funktion sind okay. Die Verpackung mit Füllmaterial bestand aus Abfallresten.
Dealer's comment:
The customer is absolutely right, and next time we will no longer use pieces of cardboard or used newspaper to cushion the blows of packaging in shipments.
Buyer's comment:
-