The Diamond Channel
4,8 out of 5 stars | Reviews: 589
Detailed explanation of ratings
| 4,9 | Shipping |
|---|---|
| 4,8 | Item description |
| 4,8 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Supornthip M. from on 08. February 2024
Breitling ...
Buyer recommends this dealer
Review by Lance H. from on 04. January 2024
Omega ...
Buyer's comment:
The watch was packaged well and shipped very quickly. Thank you for that. The watch is damaged in that the crown cannot set the minute hand. I sent a message to the dealer and never got a response. I’m unclear on the return policy or on any warranty. Frustrating to not receive a response.
Dealer's comment:
Hi Lance. Once again we do apologise for the inconvenience caused. You did reach out to us and we did reply, there was purely a slight delay based on the festive season. Please do get the piece checked and we would be more than happy to pay for the repair or alternatively reverse the transaction and refund in full. We will wait to hear back from you. (Hello, the minute hand does not turn when I rotate the crown. Only the hour hand moves. I’m taking it to get a repair estimate this week. 05:22 Translate Morning Lance. Please let us know what the diagnosis is. Thank you, we do apologise for the inconvenience caused.) Kind regards
Order canceled
Review by Edwin A. from on 07. September 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your feedback Edwin. We are sorry to hear you did not find our communication satisfactory. In the future, should you choose to message us, please feel free to ask any questions you may want to know about our products or the service we provide. We would love to interact with you and inform you of any additional information not provided in the listing.
Order canceled
Review by Paul v. from on 12. June 2023
Montblanc ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Reagan T. from on 24. February 2022
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Asma A. from on 03. February 2022
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Yosef from on 23. September 2020
Cartier ...
Buyer's comment:
I hate to give bad reviews so I’ll keep this short. Spent over seven hours dealing with customs. The delivery company and dealer did nothing to help. DHL is awful in my country and they were a nightmare. The dealer did nothing to help.
Dealer's comment:
Unfortunately there are instances where there are unforeseen difficulties with customs. Customs import tax and duties are a natural part of the international purchasing procedure. We apologise to the client for any and all inconvenience experienced and bear no ill will towards him and bid him better luck with future transactions on Chrono24.
Order canceled
Review by fadi m. from on 20. August 2020
Omega ...
Buyer recommends this dealer
Buyer's comment:
Kunde tar inte emot kortbetalning .
Buyer's comment:
Kauf wurde abgebrochen